Data Protection & Privacy Policy:
Your privacy is important to us. We use the information we collect about you carefully, lawfully and in accordance with the Data Protection Act 1998.
We collect information about for two reasons only; firstly to process you order and secondly to provide you with the best possible service. If you have registered with us we will hold your name and e-mail address. If you have shopped with us we will hold your name, address, telephone number, email address and credit card details. We will also hold the delivery address(es) for your orders and the password information associated with your account. We also maintain a record of your product selections.
We only use the information that you have provided in order to process orders, despatch orders, process payments and communicate with you about our products, services and any other news from nighnight.co.uk or Dreamieland that we think may interest you. By supplying us with your details, you are consenting to us using them in the ways described. If you would prefer not to receive emails from us, please contact us and we’ll make sure that we omit your details from our mailing list.
When you provide information about your child and his / her friends and family for the supply of personalised stories this information will only be held for the period of your subscription and up to fourteen days thereafter to allow for renewal of subscriptions. Thereafter the personal information will be deleted from our database. This information will never be supplied to any other person or organisation.
Nightnight.co.uk and Dreamieland.com will not sell or rent your personally identifiable information to anyone. The only exceptions to this are when: We have your consent to share the information; or We need to share your information to provide the product or service you have requested; or We respond to subpoenas, court orders, any legitimate request by authorities with which we must comply, or legal processes.
The information we hold will be accurate, relevant and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly.
All personal information which we hold will be held in accordance with our internal security policy and the law.
We do not track the patterns of behaviour of individual visitors to our site, other than. We automatically receive and record information on our server logs from your browser, including your IP address and the page from which you visited our site.
We use a "cookie" to identify the contents of your shopping basket which is deleted from your computer when your web browser is closed. If you entered our site from a link on an online advertisement, a cookie may also be set to help us determine the effectiveness of the campaign.

In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03) - “We do not send random marketing emails to personal email addresses (spam).”

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Changes to this Privacy Policy:
We may amend this policy from time to time. If we make any make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on our pages.

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Security:
All invoice information captured on the Website, including credit card details, are done via a third party that specialises in secure payment verification and handling. We are never supplied with this information. We only store the delivery address and e-mail address to allow us to supply goods to you. All our secure processing is handled by WorldPay, our on-line payment provider. You may read WorldPay's privacy and security policy here.
Once your payment has been authorised by WorldPay, we receive verification with the delivery address and e-mail address. We will use this information to notify you when your order has been processed and your purchases dispatched.

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Terms & Conditions:
You shall not use the Website for any illegal purposes, and You will use it in compliance with all applicable laws and regulations. You agree not to use the Website in a way that may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired.
You agree not to attempt any unauthorised access to any part or component of the Website; and You agree that in the event that You have any right, claim or action against any Users arising out of that User's use of the Website, then You will pursue such right, claim or action independently of and without recourse to us.
You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by us and arising out of any breach of the conditions by you or any other liabilities arising out of your use of the website, or the use by any other person accessing the website using your PC or internet access account.
We reserve the right to modify or withdraw, temporarily or permanently, the Website (or any part thereof) with or without notice to You and You confirm that We shall not be liable to you or any third party for any modification to or withdrawal of the Website.
We may alter these terms and conditions from time to time, and Your use of the Website (or any part thereof) following such change shall be deemed to be Your acceptance of such change. It is Your responsibility to check regularly to determine whether the Conditions have been changed. If You do not agree to any change to the conditions then You must immediately stop using the Website.
The Website is subject to constant change. You will not be eligible for any compensation because You cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website.
Unless specified in separate terms and conditions related to a particular product or service, we make no warranty that the website or products or services offered on the website whether by us or on our behalf (including free downloads) will meet your requirements or will be uninterrupted, timely, secure or error free, that defects will be corrected, or that the webiste or the server that makes it available or products or services offered on the website whether by us or on our behalf (including free downloads) are free or viruses or bugs or are fully functional, accurate or reliable. We will not be responsible or liable to you for any loss of content or material as a result of uploading to or downloading form the website.
You acknowledge that we can not guarantee and therefore shall not be in any way responsible for the security of privacy of the website and any information provided to or taken from the website by you.
We will not be liable, in contract, tort (including, without limitation, negligence) pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with the website or products or services offered on the website whether by us or on our behalf (including free downloads) for any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings) or any loss of goodwill or reputation, or any loos or corruption of data, or any special or indirect or consequential losses, in any case whether or not such losses were within the contemplation of either of us at the date on which the event giving rise to the loss occurred.

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Copyright:
All rights and materials on this website are copyright ©M.Rijks. Any use of this website or its content, including copying or storing it or them in whole or part is prohibited without the written permission of M. Rijks. The only exception is the downloading and printing of stories on subscription or free download. These stories may only be printed once and may not be modified or reproduced in any format without the written permission of M. Rijks. They remain the copyright of M.Rijks at all times.

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Disclaimer:
Nightnight.co.uk and Dreamieland.com and the hosts of this site accept no responsibility for, and exclude all liability in connection with, browsing this site; use of information on this site; and downloading any material from it, including but not limited to any liability for errors, inaccuracies, omissions or misleading or defamatory statements. We endeavour to check the accuracy of the information on these sites. However we do not warrant that such information will be error free and the user acknowledges that information, products and services published on these websites may include inaccuracies and typological errors. We shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website.
Nightnight.co.uk and Dreamieland.com’s total liability for any claim relating to the purchase of product shall not exceed the price of the goods supplied by Nightnight.co.uk or Dreamieland.com to the customer. We shall not be liable for any consequential loss whether this arises form a breach of duty in contract or in any other way. We cannot accept any liability for a failure to comply with instructions specifically stated on products or instructions. Your statutory rights are not affected by this statement.
Every effort is made to ensure that this website is free from viruses and defects however this cannot be guaranteed. We strongly recommend that you install anti-virus software and keep it up to date on your personal computer. Nightnight.co.uk and Dreamieland.com will not accept any responsibility for any viruses resulting from the downloading of information from the sites.
Nightnight.co.uk and Dreamieland.com shall not be liable to any person for loss or damage which may arise as a result of any failure by you to protect your password or account. You are responsible for the confidentiality of your password and account and any activities that occur under your account.
As our Website provides links to third party websites, such as those of our business partners and associates, users should review their respective privacy policies to learn more about what, why and how they collect and use personally identifiable information.

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Prices:
Prices are correct at time of publishing and include VAT where applicable. It may be necessary to change prices either up or down, from time to time, including any alterations to the rate of VAT. Any price changes will be confirmed to you at the time of ordering.

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Portrayal of Products:
Whilst every effort has been made to portray items accurately, slight variations may occur. All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow. Please note there may be variations in colours dependant on the calibration and settings of individual screens.

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Safety Regulations:
All products comply with appropriate safety and consumer regulations. Toys comply with EC Toy Safety Regulations and, where appropriate, carry the CE mark. If a product is recalled for any reason, you will be contacted.

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Availability:
All items are subject to availability.
We will inform you as soon as possible if goods you have ordered are not available.

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Cancellation:
You are entitled to cancel your contract if you wish providing you act within 7 working days of receipt of the goods. Please note that your right to return products does not apply on personalised stories and other personalised items. If stories have already been downloaded then you will be charged the full amount.
If you wish to exercise this right prior to despatch of goods please email info@dreamieland.co.uk
If your order has already been despatched please follow our returns information.

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Returns:
If you are unhappy with a product for any reason, just send it back to us (with the original packaging) and we’ll refund or replace – it’s that simple. This does not apply to personalised stories.
Return an item within 30 days in perfect condition complete with original packaging and we will be happy to refund the original price of the item or send you an exchange. This does not affect your statutory rights.
Please complete the Exchange & Return Form included with your order and return it with the item. There is no need to contact us prior to returning an item.
You are responsible for any returned goods until they reach our warehouse. We strongly advise that a proof of postage certificate should be obtained when returning any part of you order. Certificates are available free of charge from the post office.
We regret that postage, packing and insurance are direct costs and cannot be refunded.
Returns and exchanges will be processed as soon as possible after arrival.

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Jurisdiction:
This website, its content and any contract brought into being as a result of using this site are governed by and construed in accordance with English Law.

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Postage & Packaging:
UK Delivery Charges:
UK deliveries are charged at £3.95 per order, (excluding Channel Islands and BFPO). We ship via Royal Mail standard parcel delivery.
UK Delivery Information
We aim to deliver your order within 7 working days. If the first delivery attempt is unsuccessful, your parcel may be taken to your nearest Post Office for collection.
Channel Islands and Eire Deliveries
An additional postage charge may be made to The Channel Islands and Eire. We will notify you if this is the case.
International Delivery
We are able to deliver almost anywhere else in the world but the cost will be different. If you would like goods to be sent anywhere other than mainland UK please email us before ordering on info@dreamieland.co.uk to receive a quote for the cost of delivery.

Delivery is made by airmail and can take up to 30 days.

Import duties and taxes may have to be paid in some countries. Before ordering please obtain details of these charges from Customs & Excise in the country to which the goods are being dispatched.

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Contact Us:
Please contact us at:
info@dreamieland.co.uk
or
info@nightnight.co.uk
or Telephone: 01260223137

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